Decor Outdoor offers free regular shipping on all orders shipped to residential or commercial addresses within the contiguous United States. Orders are delivered Monday through Friday (excluding holidays).
Drop Shipping
We are an online-only luxury furniture and lighting boutique, and do not have a warehouse. Consequently, all orders are drop shipped directly from our manufacturers to your door. If your order includes items from more than one manufacturer, you will receive multiple deliveries. Because we are dependent on the on-hand inventory of our manufacturing partners, some items listed on our site may not actually be available right away. Please call us at 888.784.4644 or via our contact form with any stocking questions and we'll get in touch with the appropriate manufacturer for answers, before you place your order.
Ground Shipping
Small parcel items ship regular ground via delivery services such as FedEx, UPS or DHL. Orders typically take 2-3 business days to process and in-stock items will usually be delivered 3-5 days from the date that they ship (depending on origin and destination). If there is a delay, you will be notified by email. No signature is required for standard ground shipping, so you may want to make arrangements to have packages brought inside soon after delivery, if you are unable to receive it in person.
Yes, we use 92.5% purity of silver as the base metal for the product with high quality anti-tarnish rhodium plating.
Is there a warranty on the products?
While we don’t offer a traditional warranty, we attach a Certificate of Authenticity with all orders to attest to the purity of our products.
When can I expect my order to be delivered?
• It takes us up to 48 hrs to dispatch your order once it is confirmed.
• After being dispatched, deliveries are completed within 4-6 business days.
• You will keep receiving updates on the status of your order on your registered phone number and email.
• You can also track the status of your order here:
What is your return policy?
We have a 15 days return policy for the reasons below:
• Size or Fitness issue
• Did not like the quality/design
In case you have received a damaged/ used/ incorrect or missing product (empty box), it is essential to file a complaint within 48 hours of the time of delivery. Please understand that you must include an unboxing video along with your complaint ticket so that we can provide a quick resolution.
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